Frequently Asked Questions

Q. What areas do you cover?
A. We cover the whole of Bristol and the out skirts, Bath and Weston Supermare.

Q. Are you on call 24 hours a day?
A. NO. Call outs are from 9:00am till 6:00 weekdays and 1:00 till 5:00 Sat.

Q. Do you supply services to Small Business?
A. NO. Our Parent Company - Labtech Communications is for the Small Business sector.

Q. Is your Work Guaranteed?
A. Yes. All our work is guaranteed. If we can't guarantee the work then we will not carry it out!

Q. What happens if I want to make a complaint?
A. If in the event you find you have a complaint then please fill in the from on the contact page and someone will contact your

Q. How do I set up an account?
A. Fill in a request form and further information will be sent to you.

Q. How do I cancel my account?
A. Just request a cancellation form, fill it in and return it.