Frequently Asked Questions

Q. What areas do you cover?
A. We cover the whole of Bristol, Bath and all areas inbetween.

Q. Are you on call 24 hours a day?
A. NO. Call outs start from 10:30am and last callout 5:30pm weekdays. We currently have no call out sessions on the weekend.

Q. Do you supply services to Small Business?
A. Yes. Please call 0800 505 3342 to speak to a Team Member or email clare@hcrepairs.co.uk to request further infomation.

Q. Is your Work Guaranteed?
A. Yes. All our work is guaranteed. If we can't guarantee any work then our customers are informed beforehand and are given the options as what to do next.

Q. What happens if I want to make a complaint?
A. If in the event you find you have a complaint then please fill in the from on the contact page and someone will contact your

Q. How do I set up an account?
A. Call 0800 505 3342 or send email to clare@hcrepairs.co.uk to request further infomation on setting up accounts.

Q. How do I cancel my account?
A. Refer to answer above.